---
metadata:
  - name: generator
    content: Diplodoc Platform v5.55.0
alternate:
  - https://alice.yandex.kz/support/kk/drops/troubleshooting/not-connect.md
  - https://alice.yandex.kz/support/ru/drops/troubleshooting/not-connect.md
  - https://alice.yandex.kz/support/uz/drops/troubleshooting/not-connect.md
  - href: uz/drops/troubleshooting/not-connect.md
    type: text/markdown
    title: Markdown version
  - href: ../llms.txt
    type: text/markdown
    title: llms.txt
title: Yandex Drops quloqchinlarini ulab boʻlmadi — Maʼlumotnoma
---
> **Documentation Index:** Fetch the complete configuration index at https://alice.yandex.kz/support/uz/llms.txt


# Quloqchinlarni ulab boʻlmadi



<!-- source: uz/_includes/reusables/neuroexpert-button.md -->
<div style="display: none;"> </div>
<!-- endsource: uz/_includes/reusables/neuroexpert-button.md -->

Quloqchinlar <nobr>![](../../_assets/alice-app-icons/alice-ai-logo-small.svg){inline=false} Алиса AI</nobr> ilovasiga ulanmasa, bir nechta oddiy tavsiyalarni bajarib koʻring:

{% list tabs accordion %}

- 1. Quloqchinlar holatini tekshiring va qaytadan ulang {#selected}

  Quloqchin gʻilofi qopqogʻini yoping, bir necha soniya kuting va qaytadan oching. Bu qurilma qidiruvini qayta ishga tushiradi va ulanish signalini yangilaydi.

- 2. Bluetooth sozlamalarini tekshiring

  1. Telefonda Bluetooth aloqasini oʻchiring va yana yoqing.
  2. Bluetooth sozlamalarida qurilmalarni qidirish rejimini yoqing.
  3. Roʻyxatdan **Drops** bandini tanlang.

- 3. Drops sozlamalarini zavod parametrlariga qaytaring

  1. Quloqchinlarni quvvatlash gʻilofiga soling va qopqogʻini ochiq qoldiring.

  2. [Quvvatlash gʻilofining pastki qismidagi](*case-reset) tugmani 10 soniya davomida indikator [sariq rangda miltillaguncha](*yellow-indicator) bosib turing.

  3. [Quloqchinlarni qaytadan sozlang](https://alice.yandex.kz/support/uz/drops/start.md).

- 4. Quloqchinlarni qaytadan ulang

  <!-- source: uz/drops/_includes/troubleshooting/reconnect.md -->
  1. <!-- source: uz/drops/_includes/reusables/alice-app/alice-settings-general.md -->
     <nobr>![](../../_assets/alice-app-icons/alice-ai-logo-small.svg){inline=false} Алиса AI</nobr> ilovasida ![Roʻyxat belgisi](../../_assets/alice-app-icons/history-app.svg){inline=false} → **Drops** tugmasini bosing.
     <!-- endsource: uz/drops/_includes/reusables/alice-app/alice-settings-general.md -->

  2. ![Tishli gʻildirak belgisi](../../_assets/basic-icons/settings.svg){inline=false} → **Qayta ulash** tugmasini bosing.

  2. Quloqchinlarni quvvatlash gʻilofiga soling va qopqogʻini ochiq qoldiring.

  3. [Quvvatlash gʻilofining pastki qismidagi](*case-reset) tugmani undagi indikator [oq rangda miltillaguncha](*white-indicator) 3 soniya davomida bosib turing.

  4. Ilovadagi ko‘rsatmalarga amal qiling.
  <!-- endsource: uz/drops/_includes/troubleshooting/reconnect.md -->

    <!-- source: uz/drops/_includes/buttons/open-alice-app.md -->
    <div class="open-app-button" style="display: flex">
        <a href="https://alice.yandex.ru/?utm_source=support" class="custom-button custom-button--with-icon">
            <img class="custom-button__icon" src="https://doc-static.yandex.net/src/alice/alice-ai.svg" alt="Перейти в чат">Открыть чат с Алисой AI</a>
    </div>
    <!-- endsource: uz/drops/_includes/buttons/open-alice-app.md -->

{% endlist %}

#### Batafsil

- [Alisa meni eshitmayapti](https://alice.yandex.kz/support/uz/drops/troubleshooting/not-hear.md)
- [Quloqchinlarni teginish yordamida boshqarish](https://alice.yandex.kz/support/uz/drops/touch-control.md)

<!-- source: uz/drops/_includes/support.md -->
<!-- source: uz/_includes/buttons/support-chat-alice.md -->
 


<div style="display: flex">
    <a href="uz/feedback" class="custom-button custom-button--classic">
Qo'llab-quvvatlash xizmatiga murojaat qiling
    </a>
</div>
<!-- endsource: uz/_includes/buttons/support-chat-alice.md -->
<!-- endsource: uz/drops/_includes/support.md -->

[*yellow-indicator]: ![Sariq yonyapti](../_assets/states/case-light-yellow.png =75x)

[*white-indicator]: ![Oq yonyapti](../_assets/states/case-light-white.png =75x)

[*case-reset]: ![Quloqchin gʻilofidagi tugma](../_assets/turn-on.png =200x)