---
metadata:
  - name: generator
    content: Diplodoc Platform v5.55.0
alternate:
  - https://alice.yandex.kz/support/kk/smart-home/troubleshooting.md
  - https://alice.yandex.kz/support/ru/smart-home/troubleshooting.md
  - https://alice.yandex.kz/support/tr/smart-home/troubleshooting.md
  - https://alice.yandex.kz/support/uz/smart-home/troubleshooting.md
  - href: uz/smart-home/troubleshooting.md
    type: text/markdown
    title: Markdown version
  - href: llms.txt
    type: text/markdown
    title: llms.txt
---
> **Documentation Index:** Fetch the complete configuration index at https://alice.yandex.kz/support/uz/llms.txt

# Muammolarni hal qilish

<!-- source: uz/smart-home/_includes/reusables.md -->
<!-- source: uz/_includes/reusables/telegram.md -->
### {#floating-button}

<div class="telegram-btn" role="button" aria-label="Contact the Yasmina Support via Telegram">
  <a href="https://t.me/aliceUZsupport_bot" target="_blank" rel="noopener" aria-label="Contact the Yasmina Support via Telegram" title="Contact the Yasmina Support via Telegram">
    <img src="https://yastatic.net/s3/doc-binary/src/support/assistant/telegram.svg" alt="Telegram icon" width="32" height="32" role="img" aria-hidden="true" style="user-select: none; pointer-events: none;">
  </a>
</div>
<!-- endsource: uz/_includes/reusables/telegram.md -->
<!-- endsource: uz/smart-home/_includes/reusables.md -->

<!-- source: uz/_includes/reusables/neuroexpert-button.md -->
<div style="display: none;"> </div>
<!-- endsource: uz/_includes/reusables/neuroexpert-button.md -->

<div class="border-none striped-none mobile-column-1 td-50">

#|
||
**Savol-javob**

 
:   [Alisa bilan jihozlangan aqlli uyga qurilmani qanday qo‘shish mumkin](https://alice.yandex.kz/support/uz/smart-home/third-party/turn-on.md)

    [Qurilma Alisa bilan jihozlangan aqlli uyga ulanmayapti](third-party/troubleshooting/no-connection.md)

    [Mos qurilmalar](third-party/compatible-device.md)

    [Aqlli uyni qanday ulashish mumkin](multiaccount.md) 

    [Qurilma buyruqlarni bajarmayapti](third-party/troubleshooting/unruly.md) 


    [Datchik ma’lumotlari uzatilmayapti](third-party/troubleshooting/no-data.md) 

    [Almashtirish va ta’mir](../services.md)
|
**Ommabop yechim usullari**

 
:   [Ishlab chiqaruvchi hisobini Yandex IDdan uzish](https://alice.yandex.kz/support/uz/smart-home/third-party/account-unlink.md) 

    [Datchik bilan aloqani tiklash](support-zigbee.md) 

    [Ism, uy, xona yoki qurilma guruhini o‘zgartirish](third-party/change-name.md) 


    [Rozetkadan yoritgich sifatida foydalanish](third-party/change-type.md) 


    [Yordam xizmatiga murojaat qilish](../feedback.md)
||
|#

</div>

<div class="border-none striped-none mobile-column-1 td-50">

#|
||
**Matter™**

 
:   [Mos qurilmalar](https://alice.yandex.kz/support/uz/smart-home/supported-matter-devices.md)

    [Alisa bilan jihozlangan aqlli uyga qurilmani qanday qo‘shish mumkin](supported-matter-devices.md#turn-on)

    [Qurilma ulanmayapti](third-party/troubleshooting/no-connection.md#matter)

    [Qurilma boshqarilmayapti](third-party/troubleshooting/matter.md)
|
**Zigbee™**

 
:   [Mos qurilmalar](https://alice.yandex.kz/support/uz/smart-home/supported-zigbee-devices.md)

    [Alisa bilan jihozlangan aqlli uyga qurilmani qanday qo‘shish mumkin](turn-on/zigbee.md)

    [Qurilma ulanmayapti](third-party/troubleshooting/no-connection.md#zigbee)


    [Zigbee™ qurilmalari haqida ma’lumot](support-zigbee.md)

||
|#

</div>

<div class="border-none striped-none mobile-column-1 td-50">

#|
||
**Avtomatizatsiya ssenariylari**
|
>
||
||
 
:   [Yandex Aqlli uyidagi ssenariylar](https://alice.yandex.kz/support/uz/smart-home/scenarios/create.md)


    [Telefonga bildirishnoma](scenarios/push.md)

    [Internetsiz ssenariylar qanday ishlaydi](scenarios/local.md)

    [Ssenariyni jadval asosida ishga tushirish](scenarios/schedule.md)

    [Ovoz orqali ssenariyni ishga tushirish](scenarios/voice-activity.md)
|
 
:   [Ssenariyni ishga tushirish uchun bir nechta qurilma](https://alice.yandex.kz/support/uz/smart-home/scenarios/few-conditions.md)

    [Qurilmalar guruhiga ega ssenariylar](scenarios/device-group.md)

    [Qurilma holati asosida ssenariyni ishga tushirish](scenarios/device-status.md)

    [Boshqa ssenariydan olingan ssenariyni boshqarish](scenarios/on-off-scenarios.md)

    [Ssenariyni o‘chirish](scenarios/delete.md)
||
|#

</div>

<div class="border-none striped-none mobile-column-1 td-50">

#|
||
**Aqlli uyni sozlash**

 
:   [Kechiktirilgan buyruqlar nega kerak](https://alice.yandex.kz/support/uz/smart-home/command-delay.md)


    [Ism, uy, xona yoki qurilma guruhini qanday o‘zgartirish mumkin](several/about.md)

    [Aqlli uyni yaqinlarga ulashish](multiaccount.md)

    [Qurilmani saralanganlarga qanday qo‘shish mumkin](favourites.md)

    [Vidjetlar](widgets.md)
||
|#

</div>

<div class="border-none striped-none mobile-column-1 td-50">

#|
||
**Qurilmalarni boshqarish**

 
:   [Aqlli qurilmalarni qanday boshqarish mumkin](https://alice.yandex.kz/support/uz/smart-home/third-party/assistant-controls.md)

    [Kechiktirilgan buyruqlar](command-delay.md)





|
**Foydali havolalar**

 
:   [Ilova Alisaga bilan uy](https://ya.cc/iot_app)



    [Barcha Yandex aqlli qurilmalari](../index.md)
||
|#

</div>


<div class="border-none striped-none mobile-column-1 td-50">

## Qurilma haqida savollar {#faq-sh}

<!-- source: uz/smart-home/_includes/common.md -->
<div class="border-none striped-none mobile-column-1 td-50">

#|
||**Yandex qurilmasi haqida savol**

 
:   Kerakli qurilmani tanlang:

    [Yandex Xab](https://alice.yandex.ru/support/ru/hub/)

    [Kamera](https://alice.yandex.ru/support/ru/ipcamera/)

    [Harorat datchigi](https://alice.yandex.ru/support/ru/climate-sensor/)

    [Harakat datchigi](https://alice.yandex.ru/support/ru/motion-sensor/)

    [Ochilish datchigi](https://alice.yandex.ru/support/ru/opening-sensor/)

    [Sizish datchigi](https://alice.yandex.ru/support/ru/leak-sensor/)

    [Dimmer](https://alice.yandex.ru/support/ru/dimmer/)

    [Yoqqich](https://alice.yandex.ru/support/ru/switch/)

    [Rele](https://alice.yandex.ru/support/ru/relay/)

    [Simsiz tugma](https://alice.yandex.ru/support/ru/button/)

    [LED tasma](https://alice.yandex.ru/support/ru/led-strip/)

    [Chiroq](https://alice.yandex.ru/support/ru/lamp/)

    [Rozetka](https://alice.yandex.ru/support/ru/socket/)

    [Pult](https://alice.yandex.ru/support/ru/ir-remote/)
|
**Tashqi ishlab chiqaruvchi qurilmasi haqida savol**

 
:   [Qanday ulanadi](https://alice.yandex.kz/support/uz/smart-home/third-party/turn-on.md)

    [Qurilma ulanmayapti](third-party/troubleshooting/no-connection.md)

    [Qurilma buyruqlarni bajarmayapti](third-party/troubleshooting/unruly.md)

    [Datchik ma’lumotlari uzatilmayapti](third-party/troubleshooting/no-data.md)

    [Qanday boshqariladi](third-party/assistant-controls.md)

    [Qanday o‘chiriladi](third-party/account-detach.md)

    [Ishlab chiqaruvchi hisobini qanday uzish mumkin](third-party/account-unlink.md)||
|#

</div>
<!-- endsource: uz/smart-home/_includes/common.md -->  


</div>




<!-- source: uz/_includes/buttons/feedback.md -->
<div style="display: flex">
    <a href="uz/feedback" class="custom-button custom-button--classic">
Qo'llab-quvvatlash xizmatiga murojaat qiling
    </a>
</div>
<!-- endsource: uz/_includes/buttons/feedback.md -->



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