---
metadata:
  - name: generator
    content: Diplodoc Platform v5.55.0
alternate:
  - https://alice.yandex.kz/support/kk/station/troubleshooting/zigbee.md
  - https://alice.yandex.kz/support/tr/station/troubleshooting/zigbee.md
  - https://alice.yandex.kz/support/uz/station/troubleshooting/zigbee.md
  - href: uz/station/troubleshooting/zigbee.md
    type: text/markdown
    title: Markdown version
  - href: ../llms.txt
    type: text/markdown
    title: llms.txt
---
> **Documentation Index:** Fetch the complete configuration index at https://alice.yandex.kz/support/uz/llms.txt


# Zigbee™ qurilmalari bilan muammolar

<!-- source: uz/_includes/reusables/id-badges/stations-zigbee.md -->
<!-- source: uz/_includes/reusables/id-badges/devices-in-the-article.md -->
<!-- source: uz/_includes/reusables/id-quick-notifications/quick-notification.md -->
Ba’zi bo’limlar faqat rus tilida mavjud.{.machine-translation-note}

<!-- source: uz/_includes/reusables/telegram.md -->
### {#floating-button}

<div class="telegram-btn" role="button" aria-label="Contact the Yasmina Support via Telegram">
  <a href="https://t.me/aliceUZsupport_bot" target="_blank" rel="noopener" aria-label="Contact the Yasmina Support via Telegram" title="Contact the Yasmina Support via Telegram">
    <img src="https://yastatic.net/s3/doc-binary/src/support/assistant/telegram.svg" alt="Telegram icon" width="32" height="32" role="img" aria-hidden="true" style="user-select: none; pointer-events: none;">
  </a>
</div>
<!-- endsource: uz/_includes/reusables/telegram.md -->
<!-- endsource: uz/_includes/reusables/id-quick-notifications/quick-notification.md -->
<!-- endsource: uz/_includes/reusables/id-badges/devices-in-the-article.md -->
<!-- endsource: uz/_includes/reusables/id-badges/stations-zigbee.md -->

<!-- source: uz/_includes/reusables/neuroexpert-button.md -->
<div style="display: none;"> </div>
<!-- endsource: uz/_includes/reusables/neuroexpert-button.md -->

{% cut "Qurilma bilan aloqa uzildi, qurilma javob bermayapti yoki datchik ko‘rsatkichlari yangilanmayapti" %}

Xab bilan aloqa uzilganda, datchiklar energiya tejash maqsadida ma’lumotlarni yuboradi va kuniga 1 martagacha (ishlab chiqaruvchi yoki qurilma turiga qarab) xab bilan bog‘lanishga harakat qiladi. 
1. [Mos xab](https://alice.yandex.ru/support/smart-home/supported-zigbee-devices.html#supported-zigbee-devices__hubs) (masalan, 2-stansiya, Zigbee™ yoki Yandex Xabga ega Max Stansiyasi) tarmoqda ekanini tekshiring.
1. Qurilmaning batareyasi tugaganini tekshiring.
1. [Karnayni qayta yuklang](https://alice.yandex.kz/support/uz/station/settings/reboot.md).
1. <!-- source: uz/station/_includes/zigbee/id-connect/reconnect.md -->
   Qurilma ulanish rejimiga o‘tkazilganini tekshiring va qaytadan ulaning. Qurilmalarni qidirish vaqti 45 soniya bilan cheklangan.
   <!-- endsource: uz/station/_includes/zigbee/id-connect/reconnect.md -->
    

Agar aloqa yaxshi bo‘lsa, datchikni tekshiring: ko‘rsatkichlarni o‘zgartirishni boshlang (masalan, namlik sensoriga puflang yoki qo‘lingizni harakat sensoriga yaqinlashtiring) va qiymatlarning yangilanishini kuting.


{% endcut %}

{% cut "Datchik ko‘rsatkichlari juda uzoq vaqt yangilanmoqda" %}


- Datchik to‘g‘ri ishlayotganiga ishonch hosil qiling: u tugma bosilganda javob berishi kerak.
- Datchik batareyasini almashtiring.
- Datchikni karnayga qayta ulang.
- Agar karnay o‘chgan bo‘lsa, datchiklar bir sutka davomida o‘z-o‘zidan normal holatga qaytishi kerak.

Har bir datchikning o‘ziga xos ishlash algoritmi, jumladan, ma’lumotlarni uzatish chastotasi. Qurilmangiz xususiyatlari tufayli kechikishi mumkin.


{% endcut %}

{% cut "Qurilma ulanmayapti" %}

Quyidagilarni tekshiring: 
1. Qurilma [qo‘llab-quvvatlanadi](https://alice.yandex.kz/support/uz/station/zigbee.md#supported).
1. Ilovada qidiruv rejimi yoqilgan va qidiruv vaqti (45 soniya) tugamagan.
1. Qurilma ulanish rejimiga o‘tkazildi.

<!-- source: uz/station/_includes/zigbee/id-connect/help.md -->
Agar qurilma ulanmasa, [Yordam xizmatiga murojaat qiling](https://alice.yandex.kz/support/uz/feedback.md).
<!-- endsource: uz/station/_includes/zigbee/id-connect/help.md -->



{% endcut %}



<!-- source: uz/station/_includes/reusables/id-feedback/feedback.md -->
<!-- source: uz/_includes/buttons/feedback.md -->
<div style="display: flex">
    <a href="uz/feedback" class="custom-button custom-button--classic">
Qo'llab-quvvatlash xizmatiga murojaat qiling
    </a>
</div>
<!-- endsource: uz/_includes/buttons/feedback.md -->

<!-- source: uz/station/_includes/reusables/id-feedback/zigbee-note.md -->
Zigbee™ va Matter™ Connectivity Standards Alliance savdo belgilari hisoblanadi.{.copyrights-note}
<!-- endsource: uz/station/_includes/reusables/id-feedback/zigbee-note.md -->
<!-- endsource: uz/station/_includes/reusables/id-feedback/feedback.md -->

<!-- source: uz/station/_includes/styles/mini-toc.md -->

<!-- endsource: uz/station/_includes/styles/mini-toc.md -->